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Original topic:

Facebook

(Topic created on: 13-09-2022 11:44 AM)
MattyJSeely
Journeyman
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Mobile Apps & Services
Are any other Samsung users experiencing issues with the Facebook App. I can't open it, it just returns to my homepage. My wife has an Huawei phone and hers is working fine?
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6 REPLIES 6
MattyJSeely
Journeyman
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Mobile Apps & Services
Just seen a note on here saying Samsung are aware of an issue and we're awaiting a new version of the app
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Spitmint
First Poster
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Mobile Apps & Services
Try clearing you cache an app data uninstall it then reinstall the app I had the issue with my fold 4 that fixed it some how
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roxi666
Explorer
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Mobile Apps & Services
Yes , I had to uninstall and re download working fine now
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MattyJSeely
Journeyman
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Mobile Apps & Services
Just uninstalled it and all seems OK now. Thanks
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JAMES4578
Samsung Maker ★
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Mobile Apps & Services

@MattyJSeely @roxi666 @Spitmint  glad Facebook seems sorted now. Yes clearing the cache/reinstalling app can certainly fix issues.  As a matter of interest  is anyone on  the One Ui 5.0 Beta  or are you on Android 12 or earlier?     I am in the Beta but not had a Facebook issue thus far.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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theheapstoe
Apprentice
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Mobile Apps & Services

I have tried all of these solutions and continue to face issues with Facebook not opening. I was also one of the unfortunate people to have one of the S21 series that reboots itself all the time, but I haven't seen a solution there. Now that stopped suddenly and Facebook problems have persisted. Has there been an update on the past month that has shown to cause problems?

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