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Original topic:

Face unlocking

(Topic created on: 30-03-2023 05:41 PM)
Damontech
First Poster
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‎30-03-2023 05:41 PM in 

Firstly the face lock isn't been accurate and the phn doesn't unlock until I directly look into it from a distance.secondly its really bad in low light face unlocking. 
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2 REPLIES 2
Damontech
First Poster
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‎30-03-2023 05:41 PM in 

S23 ultra
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JAMES4578
Samsung Members Star ★★
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‎30-03-2023 06:59 PM in 

@Damontech  Face Unlocking will not be the most effective in low lighting conditions.  check that you have the latest updates ,everything is fine in settings and there is not an issue with a screen protector.

Sometimes you may need to re register your face and delete the previous data.

See  also some further  information here https://www.getdroidtips.com/samsung-s23-ultra-face-unlock-not-working/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .