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Original topic:

Error with Themes

(Topic created on: 02-05-2022 09:10 AM)
Kiwana
Apprentice
Options
Mobile Apps & Services
Is anyone having a problem downloading themes? I don't understand why I'm getting this message!

image


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5 REPLIES 5
Ventor
Samsung Maker ★
Options
Mobile Apps & Services

@Kiwana If you try to download with the Play Store and you have changed the country where you have registered the Google account, it is possible to have restrictions on downloading content. To correct it, it is possible to change the country registration in the Google account once a year. I don't know if this is your case.

Kiwana
Apprentice
Options
Mobile Apps & Services
I haven't made any changes. I don't go in the playstore unless apps need to be updated..
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Ventor
Samsung Maker ★
Options
Mobile Apps & Services

@Kiwana In this case, try clearing Play store cache. Disable power saving, apply hard reboot and check. To do hard reboot-press and hold volume(-) button and power button at the same time,until the phone restarts/ about 10 sec/.

Kiwana
Apprentice
Options
Mobile Apps & Services
Ok will do. Thanks.
Mitzzz999
Hotshot
Options
Mobile Apps & Services
I am based in the UK and have no issues with downloading or running any themes today.
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