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Original topic:

Error Reports

(Topic created on: 11-09-2021 03:35 PM)
Rūmøur
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Mobile Apps & Services
Does samsung ever get back to you when you make an error report on the samsung members app? Made a report about a software issue on my s21 ultra ever since i did the July update. I am no longer able to receive any network signal/service immediately after i made this update. Sent an error report over a week ago and still haven't heard anything.
4 REPLIES 4
LiquidSnake
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I sent an error report on the 7th September, regarding Private Share usability, but they ain't got back to me yet. I'm assuming it will probably take 2-3 weeks 🤔.
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LiquidSnake
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Have you tried wiping the cache partition on your phone? That might be able to resolve the issue, as this is recommended to do so, after an update 😀.
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Rūmøur
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I have done everything possible. Even a hard reset.
Brian007
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Best to call customer services.
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