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Original topic:

Downloading from Samsung Gallery

(Topic created on: 17-05-2020 12:05 PM)
ChloeHH
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Mobile Apps & Services

Hi,

 

I'm using the Samsung Gallery app and trying to download pictures to my PC. When I select images and hit download, I am told to select Download folder. However, no matter which folder I select I get the message: "You cannot add this folder to gallery" so I've been unable to download anything. 

 

Please help!

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Antonio5008
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@ChloeHH wrote:

Hi,

 

I'm using the Samsung Gallery app and trying to download pictures to my PC. When I select images and hit download, I am told to select Download folder. However, no matter which folder I select I get the message: "You cannot add this folder to gallery" so I've been unable to download anything. 

 

Please help!


 When choose a folder appears go to This PC, than choose ur hard drive (my was named Windows 10 ( C: ), than go to users, choose your user and than choose pictures and click apply. The app will create a folder inside pictures for all of the stuff to be downloaded. Hope this helps!

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4 REPLIES 4
SjorsK
Samsung Maker ★
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Mobile Apps & Services
Can you tell the exact steps you are following? When I open the Samsung Gallery app on my phone I can't see a download button.

What I usually do myself is synchronize it with onedrive, which I can use to access my photo's from my PC :smiling-face:
-------
Samsung Maker | Not a samsung employee
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Antonio5008
First Poster
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@ChloeHH wrote:

Hi,

 

I'm using the Samsung Gallery app and trying to download pictures to my PC. When I select images and hit download, I am told to select Download folder. However, no matter which folder I select I get the message: "You cannot add this folder to gallery" so I've been unable to download anything. 

 

Please help!


 When choose a folder appears go to This PC, than choose ur hard drive (my was named Windows 10 ( C: ), than go to users, choose your user and than choose pictures and click apply. The app will create a folder inside pictures for all of the stuff to be downloaded. Hope this helps!

ChloeHH
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This worked! Thanks so much :smiling-face: 

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stacylfeder
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When I choose This PC, there is no option for me to choose a user, and simply choosing Pictures gives me the same prompt that I can't store downloads in a cloud folder. How do you access the User part? 

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