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Curve card - cannot put my three digit security code on the curve app

(Topic created on: 04-09-2021 02:58 PM)
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Baz89
Apprentice
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I'm trying to put my curve/samsung pay card onto my watch but it's asking for the three digit security code but I cannot do it on the curve app I click on card details and it can only give me my pin

19 REPLIES 19
BandOfBrothers
Samsung Members Star ★★
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Samsung Pay could be asking for the CVC security digits which are the 3 numbers on the back of a physical debit card @Baz89 

For Curve I think these links may help advise and support you.

https://www.curve.com/en-gb/how-it-works/ 

samsung-pay-curve-to-offer-cashback-feature-to-uk-brands-. 

https://help.curve.com. 

www.curve.com/en-gb/legal/samsung-pay-card. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Baz89
Apprentice
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My card is completely blank and I've emailed curve twice and have heard nothing
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BandOfBrothers
Samsung Members Star ★★
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Hi @Baz89 

 

I haven't owned a curve card so I can't comment on personal experience.

From https://help.curve.com/ 

“ Your card's number, CVC and expiry date are securely stored in your Curve app under the “Account” tab. To access them you'll have to verify your identity either through biometric verification (such as Face ID) or by entering your passcode in-app. ”

And

https://community.curve.com/t/where-is-the-curve-card-cvv-number-for-online-transactions  may help.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Baz89
Apprentice
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Yeah when I click on card details all I can get is the card pin
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BandOfBrothers
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One of the posts in the 2nd link suggests the CVC is really light and needs to be looked at closely.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
Samsung Members Star ★★
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Like this.....

 

Screenshot_20210904-180430_Samsung Internet.jpg


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Baz89
Apprentice
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This is my card over my thumb it literally just says my name 20210904_180734_1517.jpg
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BandOfBrothers
Samsung Members Star ★★
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Might be me but that's looking a bit blurred when I look at your attachment @Baz89  😳


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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NX1977
Explorer
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Seems cure have removed the option in the app?

Might be worth asking Curve why
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