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Original topic:

Contacts 3rd party apps sync error

(Topic created on: 30-10-2021 11:15 PM)
Chasky
Explorer
Options
Mobile Apps & Services
Just noticed that I no longer see the option of messaging a contact on apps eg. WhatsApp/telegram from their contact in the contacts app. 
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7 REPLIES 7
hannah33369
Explorer
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Mobile Apps & Services
Re install telegram/whatsapp
Zinno
First Poster
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Mobile Apps & Services

Am having the same issue on my A72. I noticed it after my last phone update a few weeks back. I reinstalled the apps; Whatsapp Business, Whatsapp, Telegram.....etc, but non showed up

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winnywho
Journeyman
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Mobile Apps & Services

Hi all,

I just got the same issue 2 days ago. It also has an impact on Google Assistant when trying to send a message to a contact, WhatsApp is not proposed as a contact channel.

I've been searching and didn't find anything. But what I noticed is that when synchronizing my whatsApp on my Galaxy Tab S7+ and disconnecting the whatsApp the icon is appearing. I do believe 

I found a trick that worked for me: remove the contact permissions and reinit that acces for WhatsApp.

  1. Force close the App.
  2. Go into the app info: either through "settings -> Apps -> WhatsApp" or "long click on WhatsApp icon -> small (i) icon
  3. Once in the App info page, edit the permissions by clicking "Permissions" -> "Contacts" -> "deny"
  4. re open WhatsApp, it should ask you again permission to access the contacts => allow it :winking-face:

That trick did the thing!

Please "like" if it worked, otherwise let me know.

Chasky
Explorer
Options
Mobile Apps & Services
Had the problem with Telegram and your trick worked. Thanks 😍
winnywho
Journeyman
Options
Mobile Apps & Services

Thanks for the feedback! Great to know it worked :smiling-face:

Fiwee
First Poster
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Mobile Apps & Services
I cant seem to reinstall my telegram app
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Fiwee
First Poster
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Mobile Apps & Services
Anyone help
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