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Contacts 3rd party apps sync error

(Topic created on: 30-10-2021 11:15 PM)
7184 Views

I have this problem too

Chasky
Explorer
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Just noticed that I no longer see the option of messaging a contact on apps eg. WhatsApp/telegram from their contact in the contacts app. 
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9 REPLIES 9
hannah33369
Pioneer
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Re install telegram/whatsapp
Zinno
First Poster
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Am having the same issue on my A72. I noticed it after my last phone update a few weeks back. I reinstalled the apps; Whatsapp Business, Whatsapp, Telegram.....etc, but non showed up

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winnywho
Journeyman
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Hi all,

I just got the same issue 2 days ago. It also has an impact on Google Assistant when trying to send a message to a contact, WhatsApp is not proposed as a contact channel.

I've been searching and didn't find anything. But what I noticed is that when synchronizing my whatsApp on my Galaxy Tab S7+ and disconnecting the whatsApp the icon is appearing. I do believe 

I found a trick that worked for me: remove the contact permissions and reinit that acces for WhatsApp.

  1. Force close the App.
  2. Go into the app info: either through "settings -> Apps -> WhatsApp" or "long click on WhatsApp icon -> small (i) icon
  3. Once in the App info page, edit the permissions by clicking "Permissions" -> "Contacts" -> "deny"
  4. re open WhatsApp, it should ask you again permission to access the contacts => allow it :winking-face:

That trick did the thing!

Please "like" if it worked, otherwise let me know.

Chasky
Explorer
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Had the problem with Telegram and your trick worked. Thanks 😍
winnywho
Journeyman
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Thanks for the feedback! Great to know it worked :smiling-face:

Fiwee
First Poster
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I cant seem to reinstall my telegram app
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Fiwee
First Poster
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Anyone help
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bd8wlcr
First Poster
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Go to your contact app, press 3 lines on top left, press settings wheel, and allow setting for "show 3rd party options".

I had this issue and just figured it out now to allow you to see what's app or other messaging app icons next to the contact in Samsung phone contacts. 

Screenshot_20220805-062604_Contacts.jpg

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carlo3k
Journeyman
Options

I notice this problem tomorrow.

"Show 3rd party options" is active and removing and grant contact permission didn't work.

I'm on WhatsApp Beta 2.24.25.23, Samsung S23 Android 14 One UI 6.1 S911BXXU7CXK4

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