Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Concerned about email asking to reset samsung password

(Topic created on: 09-12-2023 10:24 AM)
1745 Views
Bev54
Helping Hand
Options
I factory reset my galaxy s10 around the end of November and reset my Samsung account password. I also have a galaxy A12 and A13 and Samsung galaxy tab A7 lite and the password was changed on those to the new Samsung account password. Last night i received an email to the effect saying that i had to sign into my Samsung account or i would loose my Samsung account, i tried to sign in with the password that i had changed at the end of November and i couldn't sign in it kept saying wrong password, yet i have signed in with my new password a few times. I tried to access samsung members and i couldn’t sign in with my password so without thinking i reset my password. I am now concerned that it might not have been a legitimate email from Samsung. The email address that sent the email to reset my password was, Samsung account • SA.noreply@ Samsung- mail.com. please can anyone tell me if this is Samsungs legitimate email address please? 
0 Likes

1 Solution


Accepted Solutions
Solution
Neo001
Legend
Options

Email is from Samsung. Screenshot is from Oct 2022.

Screenshot_20231209_130021_Gmail.jpg

View solution in context

3 REPLIES 3
Solution
Neo001
Legend
Options

Email is from Samsung. Screenshot is from Oct 2022.

Screenshot_20231209_130021_Gmail.jpg

Lord_Shiva
Voyager
Options
Be advised, do not do that it's scam
0 Likes
Bev54
Helping Hand
Options
@ Lord_Shiva
I have checked with someone who knows everything about samsung emails and as you can see in his reply on this post, the email i was questioning was in fact a samsung legitimate email
0 Likes