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3 weeks ago - last edited 3 weeks ago
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Hi @chris1955, and welcome to the Samsung UK & Ireland Community forum. In this instance, I would recommend contacting our Accounts team on 0800 995 1079, as they will be able to help you with this. They are open Mon - Fri, 24 hours a day.
3 weeks ago
3 weeks ago
3 weeks ago
3 weeks ago - last edited 3 weeks ago
If you go to Accounts and Settings-Samsung Account-Profile-Profile Information-Account ID-Email. Tap on that, is there an option to change email?
Otherwise could try via the web as suggested where there should be a number of options https://www.samsung.com/uk/support/apps-services/recover-your-samsung-account-id-and-reset-your-pass...
However if issues with accouns can not be sorted the Accounts Teram is the port of call.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.