20-04-2025 05:13 PM
20-04-2025 05:22 PM - last edited 20-04-2025 05:22 PM
20-04-2025 05:25 PM
20-04-2025 05:35 PM
20-04-2025 05:54 PM
20-04-2025 06:11 PM
Hi @chris1955, and welcome to the Samsung UK & Ireland Community forum. In this instance, I would recommend contacting our Accounts team on 0800 995 1079, as they will be able to help you with this. They are open Mon - Fri, 24 hours a day.
20-04-2025 06:17 PM
20-04-2025 07:10 PM
20-04-2025 07:13 PM
20-04-2025 07:34 PM - last edited 20-04-2025 07:34 PM
If you go to Accounts and Settings-Samsung Account-Profile-Profile Information-Account ID-Email. Tap on that, is there an option to change email?
Otherwise could try via the web as suggested where there should be a number of options https://www.samsung.com/uk/support/apps-services/recover-your-samsung-account-id-and-reset-your-pass...
However if issues with accouns can not be sorted the Accounts Teram is the port of call.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.