Can't use Samsung health on nokia 7.2

[Shakilurahmed]

Hi Guys! 

Recently I have purchased Nokia 7.2. I have a Galaxy Gear s3 frontier. I want to use the Samsung health app on my phone.  I downloaded it from the play store but it can't run my account. It shows loading............ 

My question is, Does Samsung stop support this app for the non-samsung phones? 

I have attached my issue below. 

[strawberry cake]

hello @Shakilurahmed 

1. uninstall the Samsung Health app

2.re-install the Samsung Health app

3. enable all permissions / Settings → App → Samsung Health app → Permissions → enable all

4. open Samsung Health app then sign in

5. Install Wearables app or Gear app from Google Play Store to your phone

6. Try pairing the watch and phone using Wearables app (Bluetooth should be switched on - both devices)

😉

[Shakilurahmed]

Hi @lunaticore

I did everything that you advised.  But nothing has changed.  The same issue happening. 😥

[strawberry cake · Accepted solution]

@Shakilurahmed 

how about adding first your account under

settings → accounts → add accounts

then go back to Samsung Health app then select your email please?

😉