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Can not figure it out

(Topic created on: 10-08-2023 08:19 PM)
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Wezzyd
Explorer
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So ever since the last update of Samsung health, I've had nothing but issues. App won't even open at all, I've even tried clearing cache and data, both of health and system webview and also tried the beta of webview, even the canary version, but still no joy. I'm literally stuck
12 REPLIES 12
Wezzyd
Explorer
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Just keep getting this messageScreenshot_20230810_165609_Device care.jpg
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keith30
Maestro
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Have you tried to uninstall the Web view updates like it says
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Maybe try to uninstall the updates?
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Wezzyd
Explorer
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Honestly guys, tried it all. Still won't work
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AaronAJ
Moderator
Moderator
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@Wezzyd What phone do you have?


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Wezzyd
Explorer
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S21FE 5g
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AaronAJ
Moderator
Moderator
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@Wezzyd Make sure your phone is up to date by heading to Settings > Software update > Download and install. If it is, please place your device into 'Maintenance mode' by doing the following:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Battery and device care.
4. Select Maintenance mode.
5. Select Turn on.
6. Select whether to restart with or without creating a log. Samsung recommend creating a log when entering Maintenance mode.
7. Select Restart.

We ask you start your device in Maintenance mode to determine whether a third party application is affecting the performance of your device.

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Wezzyd
Explorer
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Yes everything is up to date as in software. Will try the maintenance mode way. Thanks
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Wezzyd
Explorer
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Getting this now as well. Did maintenance mode but didn't notice much tbhScreenshot_20230810_201731_One UI Home.jpg
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