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Original topic:

Call coming though twice?

(Topic created on: 27-06-2022 11:19 AM)
Jovis
Explorer
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Mobile Apps & Services

After latest update to my S22 ultra when someone calls me it either goes to answerphone or the phone rings I

go to answer it, it cuts off, then after say 1 second it starts ringing again and all is fine???

 was ok before update so have no idea what is going on?

2 REPLIES 2
AsadM
Moderator
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Mobile Apps & Services

Hi, @Jovis, let's check to see if your call forwarding settings are applied correctly so your incoming calls don't go straight to voicemail.

You can do this by going into the Phone app > 3 dots in the top right-hand corner > Settings > Supplementary services > Call forwarding > If Always forward is set, tap on this and select Disable. 

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Jovis
Explorer
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Mobile Apps & Services

Hi

Thanks for the quick reply. I have checked my settings and forwarding is not on, only when busy ect??

Not happening all the time so is random.

I have read that clearing the cache helps so I have done this and I am hoping it will fix it 🙂

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