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Bixby Voice unlock doesn't work anymore

(Topic created on: 01-10-2019 12:13 AM)
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Adi0
Big Cheese
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Voice unlock no longer works and Bixby has became so slow, when I tap 2 times to open it, it takes 3 seconds to do so, or 1 tap for example to open an app of choosing it takes also 3 seconds and lags. Screenshot_20191001-010733_Bixby Voice.jpg

 

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Thanks on the help! S24 Ultra owner.
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4 REPLIES 4
AntS
Moderator
Moderator
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Hi @Adi0. Did this start to happen after anything in particular (e.g. a software or app update)? Any troubleshooting steps you've tried so far (e.g. clearing app cache  and data)?

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Adi0
Big Cheese
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I think after this latest update. I've done all the troubleshooting steps. Nothing works...
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Thanks on the help! S24 Ultra owner.
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AntS
Moderator
Moderator
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@Adi0 No worries. Have you sent an error report on it with log files via the Members app?

Adi0
Big Cheese
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Yes.
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Thanks on the help! S24 Ultra owner.
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