Bixby Text Call support on a Galaxy A16

[BobbyJohn]

Wife and I each have a new Galaxy A16 purchased 2 weeks ago.   We were looking for a "Call Screening" function, and were referred to use Bixby.   I had trouble finding and installing Bixby.   So, I called to Samsung support, and the agent there said that Bixby is not supported on the A16, but only on the higher end Samsung phones.  That is very disappointing as Call Screening is important to us.

Please consider supporting Bixby Text Call on the A-series phone, like our A16s.    Thanks.

[johnz237]

Hi! Welcome to the Samsung Members community.

Please note that this community is for members—customers. Samsung will not see this for suggestions. Be sure to go to Samsung Members > Support > Feedback.

However, I'm going to be honest—there's a reason it's not supported. Bixby requires significant processing power and memory, which might not be ideal for the lower-end hardware found in the Galaxy A series.

[BobbyJohn]

Hello johnz237, thanks for your reply.   How does one get to Samsung Members > Support > Feedback ?
I could not find that.    Is there a specific URL?  Thanks.

[ynneL]

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