Hi, I have just bought a new A71 for my daughter who is 13 and she has tried to set up a Samsung account but it says she is not old enough. The T&Cs say 13-18 year olds can have an account with parental permission - how do I sort this for her? She already has a Fit2 but no longer seems to be able to access the Samsung Health App without an account on her new phone. Thanks
Thank you for your advice. The T&Cs imply she is allowed but it keeps saying she's too young when she tries to sign up with no option of linking to a parent account like Google and Microsoft permit.
1.3 IF YOU ARE UNDER 13 YEARS OLD, YOU MAY NOT USE THE SERVICE, OR PROVIDE SAMSUNG WITH ANY PERSONALLY IDENTIFIABLE INFORMATION. If you are 13 or older but under the age of 18, you represent that you and your parent or guardian have reviewed and understand the Agreement.
I know this is an extremely late response to a really old post, but it could just be working weird. Same thing happened to me, but it let me create the account after turning 14.