14-02-2024 07:07 PM
Hi, I purchased s24 ultra and have £30 voucher to use in galaxy store. Unfortunately £30 is visible in my old note 9 only. I purchased apps in galaxy store from note 9 however in s24 ultra are marked as not purchased. I can not install apps on S24 ultra as s24 ultra see apps in galaxy store as not owned even if I bought them in galaxy store via note 9. Please help
14-02-2024 07:35 PM - last edited 14-02-2024 07:40 PM
14-02-2024 07:50 PM
I managed to sync app from old note 9 to s24 but get message that app was install on different device and can't use it https://ibb.co/1600hyg
14-02-2024 07:57 PM - last edited 14-02-2024 08:08 PM
14-02-2024 08:14 PM - last edited 14-02-2024 08:14 PM
I logged ed out from both phones. I logged in in s24 ultra but still galaxy store want me to buy for apps which I purchased before. Plus £30 voucher is still not showing in galaxy store
14-02-2024 08:20 PM
14-02-2024 08:42 PM
Thank you for your help