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Android 12 february 2022 security patch Samsung A52s 5G failing

(Topic created on: 02-03-2022 09:22 PM)
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Lilyofthevalley611
Apprentice
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Has anyone else had trouble updating to the security patch dated February 2022 for Android 12 on their Samsung Galaxy A52s 5G?

I still get the error message "failed to install firmware- contact samsung service centre"

According to the troubleshooting that customer service sent me, my device shouldn't even have android 12 yet! I've tried cache clearing, plenty of internal memory, waiting a few days since the update reeased. Am I really going to have to factory reset or use smart switch to see if a patch will install? What a joke!

13 REPLIES 13
Members_fTQ43GF
First Poster
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@Lilyofthevalley611 wrote:
I managed to override the error updating my phone via smart switch PC:)

Can I have the link please

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Members_fTQ43GF
First Poster
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Can I have the link for smart switch 

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Members_r53uo89
Student
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My samsung is doing the same thing I'm in the UK and keeps loading to 25% and says failed visit a samsung service center, its really annoying I'm going to take my phone into ee, I dont want to have to do a factory reset or something silly for an update!

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