02-03-2022 09:22 PM in
Has anyone else had trouble updating to the security patch dated February 2022 for Android 12 on their Samsung Galaxy A52s 5G?
I still get the error message "failed to install firmware- contact samsung service centre"
According to the troubleshooting that customer service sent me, my device shouldn't even have android 12 yet! I've tried cache clearing, plenty of internal memory, waiting a few days since the update reeased. Am I really going to have to factory reset or use smart switch to see if a patch will install? What a joke!
17-03-2022 05:15 PM in
I have the same issue. Doesn't update my A52s with February security patch. During installation stop to 25% and after that failed to do the update. I tried with Smart Switch via pc but still failed. I was waiting 4 hours to finished via pc and failed again. My fiancee's A52s was update fine. Do I have wait for next security patch?