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'Add to Samsung Wallet' from Odeon website not working

(Topic created on: 01-03-2024 06:01 PM)
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mario_miniaci
Apprentice
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In the UK, the only partner which appears in Wallet > Menu > Event Tickets > Add > Add from a partner > ODEON Cinemas

but it fails to add any tickets at any time. I tap the link above, it opens my browser (Edge) and I sign in and it shows no bookings. If I go to the email from Odeon, I click on 'View ticket online' and it opens the browser, shows a page with 'Add to Samsung Wallet' and 'Add to Google Wallet' and neither of them work, it waits a bit then says it can't access my order.

The myODEON app works fine, and obviously I can scan the email. It's just a poor experience if the Samsung Wallet app is touting this partnership and it doesn't even work.

Phone: S20 FE with all patches up to date, not rooted.

 

 

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5 REPLIES 5
Obsydian
Samsung Members Star ★
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Not exactly your issue, but I added screenshot of my Ryan Air flight to Samsung Wallet, it worked but items nowhere to be seen, later I found them under expired items
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
mario_miniaci
Apprentice
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It's all data, thanks. I will see if I can work around like that
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mario_miniaci
Apprentice
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Tried it, it failed to read the QR code somehow. A pity!
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Obsydian
Samsung Members Star ★
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Click the 3 dots and check expired ticketsSmartSelect_20240301_193134_Samsung Wallet_1000066955_1709321494.jpg
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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mario_miniaci
Apprentice
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No joy