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Add existing curve card to Samsung Pay

(Topic created on: 07-10-2024 10:09 AM)
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I have this problem too (1)

Members_YeO1KFX
Apprentice
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Hello, I have just been through the process of adding my new credit card through Samsung Pay, via Curve using  Samsung Pay +.

The card added to Curve properly, but I didn't tap 'add card to Samsung Pay' when I first installed Curve. Now there doesn't seem to be any way to connect my new card in Curve to my original Samsung Pay. 

I go to Samsung Pay, add a new card, enter the details, it takes me to open Curve, where it says this card is already added. And that is it no other options.

I have tried removing and adding the card again and uninstalling Curve and reinstalling.

Thanks for any help

7 REPLIES 7
smg1
Troubleshooter
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I'll try and understand what you are having problems with.

Please work through this with me, sorry if you have already done these steps

So you have added your credit card to curve, and that can be seen clearly in the curve app. Great

Now, all you need to do is add your Curve Card to Samsung Wallet/Pau

The details of this Curve Card is found in the Curve App.

Let me know if this helps or where abouts you are having issues?
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Members_YeO1KFX
Apprentice
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Now, all you need to do is add your Curve Card to Samsung Wallet/Pau
The details of this Curve Card is found in the Curve App.
- Yes correct

When I try to add the card to Samsung Wallet it redirects me to the Curve App. 
The Curve app does not give me any options to add it to Samsung Wallet. 
It just says 'This card is linked to Curve'.
The first time I installed the Curve app there was a button 'Add card to Samsung Pay'.
I cannot see that button now.

Thanks :smiling-face: 

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WhyIsItMakingMeDoThi
First Poster
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Would be helpful if samsung actually read what OP wrote.

I have exact same issue card issuer not supported on Samsung Wallet, asks to go through Samsung Pay + and to link to curve, opens curve signs in and doesn't link to Samsung Pay +.

I have logged out, logged in, uninstalled, reinstalled. It opens the app logs in and does nothing and no option to link to Samsung Pay

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Josh201834
First Poster
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Agree it's a poor user flow. To add existing card once youve taken the steps you describe, once in curve tap the launchpad icon bottom right then tap on account. There should then be a large icon amongst others offering the option to add to Samsung pay.
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Members_YeO1KFX
Apprentice
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Yes, that would be the best, I looked in there as well. It does not currently exist though.

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Members_SroBJjE
First Poster
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i have same problem. been trying for. months. 

Any updates 

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Xyloz-Quin
Apprentice
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It's ***** I wish I could uninstall the app and change it to google pay but I guess I am going to have to change platform entirely. The inconvinience is too great for my patience.
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