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A53 battery issue detected😔

(Topic created on: 14-12-2024 11:07 PM)
2517 Views
Hadidkb
Journeyman
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last night, I accidentally wanted to check the phone's battery through Samsung Member, when I saw this message:

Screenshot_20241214_151455_Samsung Members.jpg

 But I tested through several programs such as battery guru and Cpu-Z and the health of the battery was good. I don't know what the problem is!!😔😔

5 REPLIES 5
Hadidkb
Journeyman
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Please guide me 😔

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Solution
lminvti
Samsung Members Star ★
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Hi @Hadidkb and welcome 👋

Few things to try:
Open phones dialer type *#9900# scroll down till you see batterystats reset.(auto blocker needs to be turned off and you have to use stock phone app)

Wipe cache partition.

Check apps and put unused apps to sleep.
weskerevil
Helping Hand
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Had this on my s20 plus changed the battery myself message says normal now 😊
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Todaysproblem
First Poster
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Can you tell me exactly how you did it? I put a new battery myself but it keeps saying weak. 

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weskerevil
Helping Hand
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You need to download the self repair assistant from the galaxy store and tell it youve changed the battery then scan a qr code of the same battery for your phone from the Internet then it will say its normal 👍
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