3D Secure with Samsung Internet Browser is not working

[JensC]

When trying to submit payments from a Stripe checkout that requires 3D Secure confirmation from the card issuer, the process just fails when Stripe is trying to redirect to the banks 3D Secure page. 

We were able to reliably reproduce this across multiple banks and devices with Samsung Internet v26.0.3.7. 

Are there any known issues with Samsung Internet Browser and 3D Secure process?

Thank You

[Piper123]

Hey there and welcome to the Samsung UK Community group

I'm not familiar with Stripe (are you from the UK / EU)?.

Either way, 3DS is a banking security process which is programmed into the software you are using to pay (i.e. Stripe) and not your browser.

[JensC]

Hi @Piper123 

Stripe is one of the major payment providers out there.

https://stripe.com/

Payment process works perfectly in the mobile version of chrome, safari,firefox,etc.. but not when users are using the built in Samsung Internet Browser. 

Initiating 3D secure via a Browser is perfectly normal and does not require a dedicated software to run on the device. 

[Members_Ckrqrdn]

I think I have a similar problem, but it's also on Google Chrome as well as Samsung Internet Browser on my Samsung Mobile.

If I try and make an online purchase on either browser on my Samsung Mobile and it needs 3D Secure payment - because I have to leave the browser, go to my banking App on my mobile and approve the request, when I return back to the browser to click the 3D Secure "I have approved in my Banking App", it causes the browser page to re-load, the 3D Secure notification is gone, and I'm back at the Checkout section of whatever website I am in.

This is extremely annoying and means I cannot make most online transactions on my Samsung Mobile.

I just want to check there's no setting on my Samsung mobile I could set, to avoid this behaviour. 

I don't recall having this issue on my older Galaxy S6, but my A23 has this problem.