Secure folder doesn't give option to delete or change password

[grrrbot]

I made a secure folder when I first got my phone and I can't remember my password for the life of me. I put some cringy videos of me and my friends in it (which I've luckily backed up already) but I've been wanting to delete or reset the folder password to be able to use the secure folder again. 

SO MY QUESTION : is there any way to reset the folder and/or password without removing any other phone data? The "forgot password" message isn't popping up btw.

Thank you in advance!

[MartijnK · Accepted solution]

Hi @grrrbot, good morning.

Thank you for reaching out to us! When you setup the Secure Folder you can also choose for the option to reset the password of the Secure Folder in your Samsung Account. When you fill in the wrong password you will also get the option to reset this in your Samsung account. When you don't get this option, the only way is to reset your phone and setup the secure folder again. 

Go for more information to: https://bit.ly/2FKFn9P

Kind regards,

Martijn