Guys, My samsung koelkast RSJ1KEMH is not cooling at all. I put my fridge on vacation mode and left for 3 weeks holidays. After I come back both the freezer and the fridge were warm. I plug out and plug in, but it then both the displays (on each door) were off except one vertical bar on the fridge door was blinking. If i press Freezer and Vacationmode together for 8 secs then the entire display is on. however both display 22degree. Does anyone has idea? After plug in, the vertical bar blinking means it is defrost sensor error (i figured out from google research)?
Any one has solution or suggestions? Please see the photo.
Regards
Ankit
Hey Ankit! First of all, I do hope you've had an awesome vacation, but it sure is a bummer to come home to a warm fridge. Great that you've done your homework concerning the error too, that's indeed referring to the defrost sensor. But I'm afraid I can't get that fixed without having a mechanic take a look at it.
If you'd like me to plan you an appointment with a mechanic, could you please send me the following info in a private message? (click my name > bericht verzenden)
- your name, phone number, email- and home adress;
- full modelcode and serial number;
- copy of your proof of purchase.
And I'll make sure you'll be contacted by our service centre as soon as possible.
Good afternoon Ankit, can I stil get you in touch with a mechanic? If so, I'd like to receive your info so I can make it happen 
Of course the fridge isn't supposed to do that, and to my knowledge it doesn't happen all that often. About changing the sensor, I know a lot about the use of fridges but for that kind of knowledge you need to be a mechanic I'm afraid. I'm not sure if purely replacing the sensor will fix the issue so I can't give you any advice with that. You could try and contact our service centres (see www.selectro.nl for their info) and ask them, they might not be willing to share their secrets 
but it's worth a shot.
It sure is possible to attach photos to your messages here, and I'd really like to see what you discovered since I don't open up refrigerators that often. I circled the buttons with which you can add photos:
As far as I can tell, this is something a mechanic should fix. I'm afraid we don't have enough knowledge of the inner workings of a fridge, all we can do is give you advice on how to use it properly and/or to get you in touch with a mechanic if there's a defect, which seems to be the case here.
Weird.. I'll have to check that, maybe since I'm a moderator I've got more options. If that's the case, sorry for the confusion. I would seriously love to see what you found inside your fridge, but as far as I can tell you'll be needing a mechanic anyway. If you'd like me to get you in touch with our service centre, please send me the following info via a private message (click on my name > send message):
- your name, phone number, email- and homeadress;
- the fridge's serial number (it should be on a sticker inside the cooling area);
- a copy of the proof of purchase.
And I'll make sure they contact you asap to discuss the options of a repair.
