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Washer dial

(Topic created on: 26-09-2021 02:09 PM)
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Ann123
First Poster
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my washer selection dial is continuously turning around on its own

l am unable to select any programs 

l have turned off at plug, but no joy

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5 REPLIES 5
Kam01
Apprentice
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Look at the manual book or trouble shooting if no luck contact your retailer or Samsung
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antikythera
Black Belt 
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If it carries on after you unplug it then it's an engineer call out (or an exorcist)
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AndrewL
Moderator
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@Ann123: That's very strange. Please can you confirm the model number of your machine, located on the sticker on the inside of the door or drum? Could it be that a nearby appliance such as a tumble dryer is vibrating  and causing the dial to turn, although that seems unlikely unless the dial itself is damaged or loose. I might have suggested that it was connected to a SmartThings automated cycle selection, however if you've unplugged it then that also seems unlikely. Are you able to upload a video to give me a better idea of the issue? 

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Chandrumss
First Poster
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Hi Ann, how did you solve this issue? I am facing the same problem. Thanks in advance. 

With best regards,

Chandru

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Chandrumss
First Poster
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Hi Andrew, I am facing the same issue. Please find the attached video. How could i solve this issue?

Thanks in advance. With best regards, Chandru. 

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