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Samsung WD90T984DSH drum bolt cover plate fell out

(Topic created on: 26-12-2021 04:13 PM)
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Anyone else had this issue?

dried a blanket on the synthetic cycle that when wet was 2.5kg so not over the 6.0kg that they advise, heard a ratteling and found this at the end.
20211226_160813.jpg
Warrenty line is trying to say its due to miss use and not covered and the engineer visit will be chargable even though the machine is stiull under warrenty and wasnt miss used or over loaded.

Looks like the retaining clips failed and sheared off so can pop the cover back into place.

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