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Samsung French fridge RF56J9040SR

(Topic created on: 10-10-2023 10:20 AM)
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Man151
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I have the Samsung French fridge freezer-

RF56J9040SR

 

I have found that the ice dispenser jams up and stops working. I have had to hace  an engineer come and fix/ replace it in under 5 years. 
I am very disappointed with this aspect of the fridge. 

i want to email a complaint and thought I had found the correct email address however I got a response to say I has emailed Samsung Singapore .

has anyone has any issues with the ice dispenser on this fridge freezer? 

 

 

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AntS
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Hi @Man151 ,

 

We have some guidance on  ice-makers and dispensers here: https://www.samsung.com/uk/support/home-appliances/my-samsung-fridge-freezer-ice-maker-does-not-prod... , but did the engineer give you more info on what the exact cause was in your case? 

 

And odd that you got a response saying that you'd emailed Samsung Singapore! Which email address did you email?

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Fritzme
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If you have an ice maker that is in the refrigerator part, then you are going to have issues- especially with samsung. Mine worked for about a year and since there is no one capable of working on it in my town of 75,000 people, i am stuck. Before buying a refrigerator, find out if you have anyone that can be trusted to work on it.

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