Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Inconsistent delivery approach to NI - confused

(Topic created on: a month ago)
189 Views
firsttimecustomer1
Journeyman
Options

I live in Northern Ireland. I am confused by Samsung's approach to delivery here. I can get most things delivered, including washing machines and large TV's. When I try with a tumble dryer it says 'we cannot deliver to your address'. I'm intrigued as to why, specifically as they will deliver a washing machine (so it can't be size or weight restrictions). 

Anyone know? 

10 REPLIES 10
jenmor47
First Poster
Options

I have tried to order a tumble dryer and washing machine over the weekend but got the response they couldn’t deliver. I contacted Samsung and got a response: As per checking here our delivery courier only offers limited areas for deliveries, and I'm afraid they do not deliver on your address. Then a further response: Please be guided that delivery date set on the website are our available delivery with partner courier. 

Not clear at all, no reason why. They then sent a link for me to review other offers. Like what’s the point if they won’t deliver, absolute joke

0 Likes