My (newly bought) Eco Bubble washing machine (model WW80J5456FX) makes an unusual sound - like a soft engine rumbling, chugging or clicking inside - in the initial stage(s) of washing, when the water if being heated up. It is not a particularly loud noise, but it is slightly unsettling, especially as the sound is made even when the drum is NOT rotating. So this engine-like chugging coming from inside the machine is heard even when the machine is perfectly still, while the water inside is being heated.
Has anyone else encountered that? The sound in itself is not bothering me, but I would like to be reassured that this is not a defect or a flaw of the machine. (And the customer call centre has been frustratingly useless).
Thank you very much, Andrew.
The cycle wash seems to complete successfully, the clothes are clean and there are no error codes. It seems odd to me that, while nothing is moving - no water is pumped into the machine, the drum is still etc - there still is this chugging sound, as from an engine. Initially I thought it may be the 'bubble generating' system, but the sound is there even when the bubble option is not selected. I would happily upload a short clip with the sound but there is no option for media uploads on this forum.
I am a little heartened though, to hear that the machine is supposed to make noises even when 'still'!
Hi there. I had a replacement Samsung delivered 5 days ago - on the 2nd day during a wash I too had the awful unhealthy sound. It's like a drill sound - very loud - and also when not agitating. AO believe it could be a pipe blockage, but it's not, because it doesn't happen all of the time. I think it may be when I use the 'bubble' function. I have asked for a replacement machine.