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Cannot register new fridge

(Topic created on: 01-10-2022 04:56 PM)
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Swalsh1
First Poster
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I am trying to register a bespoke one door fridge in satin beige. This product is not showing on the registration database.

Please fix.

Also, your website would not accept me to create an account (which I needed to do to attempt to register the fridge) until I agreed on receiving your marketing emails. This is not GDPR compliant.

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2 REPLIES 2
Glenntech
Samsung Members Star ★
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Can only really recommend you contact Samsung Customer Support for help to register the fridge.
Could be if its a new range, that it's not listed as yet.

Have you tried a different Internet browser to register your details to create an account.
Sometimes if your cookie security settings are to block most, it could possibly prevent you from creating an account. I had this problem with a different site and had to adjust security settings to setup and account
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AndrewL
Moderator
Moderator
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@Swalsh1: I'm sorry to hear that you've run into some issues with the registration of your new Bespoke refrigerator. For your peace of mind, registration is not required for our standard 24 month warranty, as this activates automatically on the date of purchase. If your appliance is eligible for our extended warranty, then please take a look at the link below within 90 days of the purchase date.

https://www.samsung.com/uk/fiveyearwarranty/

A Samsung account will be required in order to register your device for your own personal records, and the terms and conditions will need to be agreed to in order to successfully create the account. To find out more, please follow the link below. 

https://account.samsung.com/membership/intro

https://account.samsung.com/membership/policy/terms

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