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Auto dose detergent not working Samsung Series 5+ WW90T534DAW

(Topic created on: 12-06-2024 10:38 AM)
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Twinster
Student
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I bought the Samsung Series 5+ WW90T534DAW washing machine in Feb 2024 and it has worked very until now. I noticed that whilst the fabric softener level in the dosing drawer was going down, the detergent wasn’t.  I had previously has msgs asking me to top up both. Ive checked the dosing level setting and it is set to medium.  I emptied and cleaned the tray and put it back in, still empty. I’ve had a msg to top up the softener level, but not the detergent.  I topped up just the softener and switched it to a wash programme and it worked, but without detergent.  Any ideas would be appreciated. Thx. Ps. I did wonder whether to do a factory reset

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2 REPLIES 2
Df42
Apprentice
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Have you checked the holes at the back of the dispensing drawer? We have this problem and one of the small plastic rings that is needed to open and close the dispenser has broken.

Twinster
Student
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Thanks I’ll do that although the m/c is only 4 months old.  Worth a try though

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