22-04-2023 10:18 PM - last edited 17-10-2023 11:20 AM by Matthew C ) in
HI All.
I have a 2019 Q60R TV and a PS5. I have an issue whereby when HDR is enabled on my TV and I watch a 4K bluray through my PS5 the sound will work fine while playing but as soon as I go back to the console main screen all sound cuts out.
I use a Samsuung Q70T soundbar.
Switching the HDMI port seems to temporarily fix it until the next time I watch a 4k bluray. The TV diagnostics say the HDMI cable is fine.
Has anyone experienced this? I'm at a loss.
23-04-2023 09:44 AM
30-04-2023 10:07 PM
Yes, tried a brand new 4k high speed cable with no joy. I also tried a factory restore of both the TV and the soundbar with no change.
17-06-2023 09:37 PM
Just a bump for this. I'm still having this annoying issue.