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Odyssey G5 G55C (LS27CG552EUXUF) Update file not found

(Topic created on: 17-04-2024 11:59 PM)
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Tluxxa
First Poster
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I'm trying to get to the newest firmware on my monitor but it says:

"No update files found on your USB device"

Model Code: LS27CG552EUXUF

Software Version: M-C5500GGZA-1001.0

I tried formating my USB (FAT32), unplugging the monitor waiting and plugging it back in without removing the USB, tried using different USBs but I couldn't find a fix (file name:M-T5500GGZA-1009.1[EA0F].Bin)

I downloaded it here from the Samsung website it should be the newest one

I really hope someone here can help me out I am totally lost

2 REPLIES 2
Madeleine L
Moderator
Moderator
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Hi Tluxxa!
We will take a closer look at this, we will get back to you as soon as we have any further information.

 

/Madeleine

Madeleine L
Moderator
Moderator
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Hi !
Below you will find the latest available FW for the specified model.

 

Also note that if you have a USB stick that is too large, it can cause problems.
We recommend that you stick to a USB memory that is 32GB or less.

/Madeleine