17-04-2024 08:51 PM - last edited 18-04-2024 09:11 AM by Emmi S
Hello,
Have an HP prodesk 600 G6 desktop mini pc computer with Samsung s24e450 screen with Windows 10. Regardless of the scale and layout settings, the image resolution does not fit the screen, i.e. the taskbar and desktop icons are not fully visible. When I press the auto button on the screen, nothing happens at all. See photo below.
Is there anything else that can be done to fix it? Super grateful for help as it is very annoying when the image does not fit the screen.
Best regards Lovisa
Hej,
Har en HP prodesk 600 G6 desktop mini pc dator med Samsung s24e450 skärm med Windows 10.
Oavsett skala och layout inställningar så passar bildupplösningen inte skärmen, det vill säga aktivitetsfältet och skrivbordsikonerna syns inte fullt ut. När jag trycker på auto knappen på skärmen så händer ingenting alls.
Finns det någonting annat man kan göra för att åtgärda det?
Super tacksam för hjälp då det är väldigt irriterande när bilden inte passar skärmen.
Mvh Lovisa
Solved! Go to Solution.
19-04-2024 03:28 PM
Hi LolloW08!
Unfortunately, we can never guarantee compatibility with third-party products and thus we can never guarantee that it works as desired.
We recommend that you try connecting with a different cable
You can also review the screen image size by clicking on the menu button - picture - image size - Auto / wide
Should this not remedy your perceived problem, we recommend that you contact Microsoft directly for further assistance, as we unfortunately do not have support for Windows.
/ Madeleine
19-04-2024 03:28 PM
Hi LolloW08!
Unfortunately, we can never guarantee compatibility with third-party products and thus we can never guarantee that it works as desired.
We recommend that you try connecting with a different cable
You can also review the screen image size by clicking on the menu button - picture - image size - Auto / wide
Should this not remedy your perceived problem, we recommend that you contact Microsoft directly for further assistance, as we unfortunately do not have support for Windows.
/ Madeleine