New G5 Monitor - cannot get it to set at 120hz on 1440p for xbox series x

[Ross17]

Hi all

i recently bought a G5 odyssey as it has hdmi 2.0 port so he could game at 120hz on 1440p and wanted to move my sons xbox into his bedroom.

However having set it up and using a proper hdmi 2.0 cable (actually hdmi 2.1 cable) the xbox wont let me set 1440p to 120hz i can only do this for 1080p

Any ideas how i fix this?

I’ve checked that the monitor firmware is up to date etc and cable is brand new.

Thanks

#G5 Odyssey Monitor

[xSteveuk]

Hi
These pages maybe helpful

How to connect Xbox One X and Series X 

https://www.samsung.com/us/support/answer/ANS00084864/

https://www.samsung.com/latin_en/support/tv-audio-video/how-to-connect-xbox-one-x-and-series-x-to-yo...

[Ross17]

Hi Steve 

Thanks for your response but unfortunately these links are for connecting xboxs to samsung tv’s not monitors.

[xSteveuk]

Hi
Try Below

To connect an Xbox One to a monitor or television, unbox the free HDMI cable that came with your console. If the monitor or television has an HMDI port built in, simply connect one end to the Xbox One's HDMI Out port. Next connect the other end to the HDMI port on your display.

[Ross17]

Thanks Steve. Doesnt help.

[kemal alkan]

https://www.youtube.com/watch?v=hAGALLZbiPw&t=51s   

the answer is here. watch and fix. I registered for you to be able to comment

[Danmark]

Hi I have the same problem but I’m on ps5

[kjetil78]

this dosen help either for odyssey g5 i have tryed but cant get the same menu that show`s here. i have the exactly same problem whit my new odyssey g5 34". tried samsung support and x box support no help so i donst understand some can get it on there monitor but others dont 😞 i have like i sed a brand new monitor and a brand new xbox x series. 

[Monkeypaws]

Feel your pain. I just bought a 34"curved G5 and having very similar problems but I can't get 120hz on anything. IT will only offer me 60 0r 100hz. Am at the point of sending it back.

[kjetil78]

yes same as me 😞 this is not good at all  i`ve tryed every thing now and fed up no one can help me tryed samsung costumer service xbox service and even the store i bougth the monitor so i also is wondering to send it back and get another brand or something 😞 😞