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Z fold4 pre-installed screen protector

(Topic created on: 22-12-2023 04:13 AM)
1094 Views
DominicNg
First Poster
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Hey everyone! Pre-installed screen protector starting to peel off, is it a common issue for the fold/flip series? Your response is much appreciated!

3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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The inner screen protector can delaminate @DominicNg 

If I'm correct Samsung provide one free screen protector replacement service. 

Seek out contacting your most local Samsung Service Centre and or Samsung Customer Services. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Mark29359
Helping Hand
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I had the same problem so I removed the screen protector and then I found out that it invalidated the warranty. If you send it to Samsung and they find a scratch or any damage on any part of the phone then they claim that has caused the problem and charge you a lot to change the protector. There have been many people with the same problem and it is a design fault but not according to Samsung. Hope you get a better result than I did.
jimmyk87
Voyager
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You need to contact samsung through the text chat in the members app, they can refer you to your nearest EE store which will apply the replacement or the arrange for it to be sent off, just bear in mind that if they find even the slightest scratch or blemish on your device they will invalidate your warranty and refuse to replace it, this happened to me so I just peeled it off, been without a screen protector for 4 months now and zero issues