Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Z Flip 6 Main Screen gone black

(Topic created on: 30-11-2024 09:14 AM)
1180 Views
malhurst
First Poster
Options

My Main screen has gone black. Front screen working fine, but limited to do anything anyway so not that useful.

Have turned off and on and also reset. Anyone else have a solution.

 

0 Likes
3 REPLIES 3
Babishko
Big Cheese
Options
The only solution I can see @malhurst is that you need to take your device back to where you purchased it and get it replaced or at least repaired. I would advise you to do this as soon as possible, as you have doubtlessly paid a lot of money for something that, to me, is clearly defective. I hope you are soon enjoying a fully functional Z Fold 6 and can put this unfortunate experience behind you. Good luck.
Fiona26
Samsung Members Star ★
Options
I would also take photos of the device before you send off. If it's a repair and they come back to you with a charge due to damage and won't be covered by warranty. You have photos to prove you had no damage before you sent it off. Pack it well also.
wellsy1979
Explorer
Options
What ever you do take it in store don't ask for a pick up service