13-12-2022
10:29 AM
- last edited
15-05-2024
12:08 PM
by
DannyT
13-12-2022 03:10 PM
14-12-2022 06:09 AM - last edited 14-12-2022 06:10 AM
Hi @Robbeee
So right now at this point you have an assessment from what you've been told by an Samsung Representative over the phone.
I'd suggest to let a Samsung Service Centre or Samsung Experience Store take a hands on look.
They'll properly assess the phone and advise.
Do you still have the rubber part ? Maybe it'll affix back in if they want to charge a fee.
That or look to see if you can acquire a rubber part to fit.
You shouldn't have to really but if Samsung don't reconsider a cost then it could be a viable alternative 🤔
If you have the work carried out by a non authorised engineer then the remaining manufacturer warranty would become voided.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
09-01-2023 12:53 PM
Hi @Robbeee ,
I had exactly the same issue. I think this is really a bad point of this phone. I didn't have a flip before this one, always had galaxy S. I hope they will find another way to dampen the closing of the screen for the future.
On the other hand, I was really disappointed by my exchanges with samsung support about this issue.
I spoke to different people and I am not sure yet if the IPX8 certification is still ok without the bezels (both of mines are gone).
Second, I cannot figure out why this has to be a complete screen changing. We are talking about a very small piece of rubber that was just glued on the edge of the screen...
So can anyone answer that? Is the IPX8 still ok without the bezels?
01-04-2023 01:06 PM - last edited 01-04-2023 01:06 PM
01-04-2023 01:10 PM
02-05-2023 07:36 PM
31-05-2023 01:15 AM
22-06-2023 11:33 PM
29-06-2023 02:28 PM - last edited 29-06-2023 02:29 PM