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Wifi issue

(Topic created on: 7 hours ago)
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prasa17
First Poster

7 hours ago

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Fold 4 Wi-Fi is not turning on after the software update
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3 REPLIES 3
AtshaamY
Moderator
Moderator

5 hours ago

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Hi @prasa17. There are a few steps that you can try. Please take a look below.

  1. Try a soft reset. Press and hold the Power and Volume Down buttons for 10 seconds until the phone restarts.

  2. Start the phone in Safe Mode by following the steps provided on our website here: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

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prasa17
First Poster

5 hours ago

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In response to AtshaamY
Still facing the same problem
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AtshaamY
Moderator
Moderator

2 hours ago

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You may try a Factory Reset if the issue persists. Please make sure you back up your data first, as it will be wiped. Steps on how to back up your data and perform the Reset can be found here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...