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Warranty question

(Topic created on: 11-08-2024 07:56 PM)
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JakeEaton127
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Hello, i have a Z flip 4 which has developed a black spot just under the fold line and some dead pixels below that. Is this covered by my warranty ? I have tried searching it up on the web but i got no definitive awnser. I should mention that i did replace the screen protector as it was peeling away and it was annoying. Will me replacing it effect my warranty ? 

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BandOfBrothers
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Hi @JakeEaton127 

The best avenue is to book your phone in with a Samsung Service Centre,  and they will officially advise. 

https://www.samsung.com/uk/support/repair/ 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Maxvd
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I think they won't do that in warranty. One week back, I sent my flip phone repair and my still in warranty, but they are not accepting in warranty they try to make that was your fault.
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Maxvd
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You need to pay £249 for screen replacement
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