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Original topic:

UI 4.0 on Z Fold 3 Screen Issue

(Topic created on: 30-12-2021 07:16 AM)
Prince_Kensin
Apprentice
Options
Galaxy Z Fold | Z Flip

Just updated to UI 4.0. But the fold main screen to act cute. 😅

Anyone got the same issue? Unable to full display

Samsung please help....

IMG-20211230-WA0005.jpg

8 REPLIES 8
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

Where did you get the Android 12 with Samsung One Ui 4 from @Prince_Kensin  for your Fold³ ?

Have you resolved this yet 

?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Prince_Kensin
Apprentice
Options
Galaxy Z Fold | Z Flip

Got it from Samsung store directly.

And nope issue still around. Logged case with samsung no response so far. Can't go to service centre as its a weekend. Sux

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BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

Through the phone's software update section in settings? 

Try Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Prince_Kensin
Apprentice
Options
Galaxy Z Fold | Z Flip

Yup, via the phone software updates.

 

Will try out the link and update again. Cross finger

BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

The route I've shown clears your phone system cache files.

This won't download the update again. 

You could as a last resort back up and factory reset if the above does not help.

May I ask what region your in to have received the Android 12 with Samsung One Ui 4 update @Prince_Kensin onto your Fold³ ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Prince_Kensin
Apprentice
Options
Galaxy Z Fold | Z Flip

Clear cache don't work. 

From Singapore 

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Prince_Kensin
Apprentice
Options
Galaxy Z Fold | Z Flip

Yup. Factory restore solve the issue. But the smart switch app sux big time!

Try to backup 3 times, it just hang there like 4 hours. Give up with no backup.

It's just 124GB of data... Samsung ... omg .. now i remember y i give up years ago.

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BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

I'm glad the suggestion to try a factory reset fixed your primary issue @Prince_Kensin 

I'm sure we'll see updates sent out by Samsung in due course.

Please do consider sending error messages or bug reports / feedback via your Samsung Members App under the GetHelp.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes