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Three green line on my flip 3?

(Topic created on: 24-10-2024 01:48 PM)
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88s
First Poster
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I’ve got three green line on my flip 3 and tried the test code nothing changed. What do I do pls ? 

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2 Solutions


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Solution
BandOfBrothers
Samsung Members Star ★★
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Hi @88s  and may I extend a Warm Welcome to the Samsung Community Forum. 

I'm sorry to hear your experiencing issues with your phone.  😔 

If using the colour test panels via dialing *#0*#

in the phone's dialer does not help ,then please  make an appointment with your nearest Samsung Service Centre  / Samsung Experience Store for the phone to be assessed.

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
JAMES4578
Samsung Members Star ★★
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Hi @88s If the code does not help tends to indicate a hardware issue.  you could visit a  service centre/Experience store as suggested, another option is to  go throgh the Troubleshooting steps on Samsung Support.  https://www.samsung.com/uk/support/repair/ 

 select your product and phone model -Buttons, Screen, Display and Accessories  - Display on your device - Colours, backlight and appearance --My screen has a line (or lines) on the Display. 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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2 REPLIES 2
Solution
BandOfBrothers
Samsung Members Star ★★
Options

Hi @88s  and may I extend a Warm Welcome to the Samsung Community Forum. 

I'm sorry to hear your experiencing issues with your phone.  😔 

If using the colour test panels via dialing *#0*#

in the phone's dialer does not help ,then please  make an appointment with your nearest Samsung Service Centre  / Samsung Experience Store for the phone to be assessed.

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solution
JAMES4578
Samsung Members Star ★★
Options

Hi @88s If the code does not help tends to indicate a hardware issue.  you could visit a  service centre/Experience store as suggested, another option is to  go throgh the Troubleshooting steps on Samsung Support.  https://www.samsung.com/uk/support/repair/ 

 select your product and phone model -Buttons, Screen, Display and Accessories  - Display on your device - Colours, backlight and appearance --My screen has a line (or lines) on the Display. 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.