This is happening to me too
I keep getting spammed by the Samsung account app on my phone telling me to log in again to get access to stuff. I tried and it asks me to verify 2 step. The problem is, I can see the mobile number it's sending the code to is not mine, isn't a number I recognise and I've never had another number.
I tried resetting my number on my account but it demands emei and serial numbers from any phone I've registered with Samsung.
I'll be honest, I don't know if I ever have. I set up the account years ago and I don't know any old phone emei etc. I put this phones details in but they're not recognised, which doesn't surprise me, I barely use the app.
So, just to get some peace and quiet from your invasive notifications, which cannot be disabled, I set up a new account on a different email. But it wants me to set up two step.
Fine. I add this phone (it already adds the country code for me) and... No code. Tried three times today.
You need to sort out your security systems. Quite how you've let my account get set up as two step with someone else's number, I'll never understand. But you need to sort it so your two step system works for new accounts.
And what kind of nonsense security verification is it that asks for registered phone emei and serial number? As if that's something we all have lying around in our heads!
Security questions should be details only we know but are things we know!
