01-08-2023 10:00 PM in
So, to prove a point on how shocking the Samsung process of pre orders is I placed an order today (1st August) for the smart watch 6 classic. Within 10 minutes of ordering my order went from payment to preparing for dispatch so I rang customer services and they confirmed orders are picked at random to be allocated stock despite my original order which was placed on 26th July still on confirmed so could be picked but could be delayed until the week after.
This happened with the pre order of the fold 4 and the s23 ultra where people have ordered days after others and receive their goods before older orders.
Surely Samsung to be fair with everyone should be allocating stock to people by order date, not just at random??? I certainly wont be pre ordering again.
02-08-2023 05:26 AM in
That's the first time I've heard that the Samsung Warehouse pick orders at random 🤔
Personally I don't think that's entirely accurate !
They'll most probably have a picking list to go by that's created when the sales come through to pick in order @djslapper
What issues have you come across @Si30a ?
Like @Haych_ I've experienced no issues.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
02-08-2023 09:46 AM in
02-08-2023 10:07 AM in
02-08-2023 10:33 AM in
02-08-2023 02:37 PM in