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Previous Samsung Upgrade Loan Number still works

(Topic created on: 12-08-2022 11:01 PM)
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Maxporter19
Student
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For some reason when I check the upgrade lounge my previous Loan agreement number for the phone I traded in for my Galaxy Fold 3 is still active. 
I still haven't been sent my new Loan agreement number for my Fold 3. 

I am worried that samsung in typical fashion will be absolutely useless in helping me. I've asked live chat to help and they still haven't got back to me. 
I might just upgrade with my old phone - it let's me and I have already given them the phone back. 


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BandOfBrothers
Samsung Members Star ★★
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Let us know how you get on with this please @Maxporter19 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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