27-04-2023 07:47 PM - last edited 27-04-2023 08:33 PM
Hi there! Hopefully someone can assist me.
So I recently got my Z Fold 3 5G repaired by Samsung (super service there, cannot fault!), so before I sent it off I backed everything up and factory reset it. However, after restoring it, I have realised that the Gallery did not back up. I have backed up my phone multiple times and had to factory reset and restored it earlier this year and found no issues. All my images and videos restored no problem. So, genius me, I thought I would just restore my phone to the previous restore point only to find that there is only one back up on my samsung cloud.
Any idea how to access my previous back ups? I have precious pictures of my late dog and would love them back ❤️
Thank you for any assistance.
(PS - I did restore a 2nd time and got all my apps back and homepage layout, however, still not Gallery restoration)
27-04-2023 09:02 PM in
27-04-2023 09:08 PM in