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Physical Sim not available

(Topic created on: 01-04-2022 08:48 PM)
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Members_nkCk0qR
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After the update to OneUI 4.1, it seems like my Sim card stops working randomly and only the Esim is available. If I reboot the phone multiple times the physical SIM may become available again.

I verified this not to be an issue with the slot, it looks like it's just the software and multiple users are now reporting the same.

Hope Samsung will urgently look into this! 

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BandOfBrothers
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Does the physical sim work ok if you put it in another phone @Members_nkCk0qR 

Please do let Samsung know this is happening via feedback from your Samsung Members app under the GetHelp section.

The more people that send this the better chance of Samsung broaching any issues.

I wish you all the best. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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