No audio when Fold 3 is open

[Rafter_123]

Hi All,

Issue after issue, my audio doesn't work when I'm using the main screen. Fully open no audio but if I slightly fold the phone just before fully closing the audio works!?? How odd? 

The audio works fine when using the front screen.

Tried the reset/safe mode options no change.

Will this be covered under warranty? I did purchase the phone in Aug last year when it launched.

Do folds come with 2 year warranty? I checked my Samsung care and it expired in Aug 2022.

Not looking forward to getting in touch with Samsung!

Thanks 

[RS122]

Go to settings, search for 'separate app sound', turn in on and include your app

[RS122]

Go to settings, search for 'separate app sound', turn in on and include you app

[ravivottery]

I have got the same issue with Z fold 2, after 2 yrs. It's post warranty. Sound disappears on opening the folding screen fully and reappears when folded back by 90 degrees or fully. Bluetooth earphones work even when fully unfolded. Some crackling sounds appear thru speakers when slowly unfolded. Seems like a loose connection. 

[Barrio168]

Any luck from downgrade firmware, mind has this sound problem too when after update firmware to One Ui 5. 

[RS122]

Refer to my post above. I resolved the issue by changing the setting

[Dominick1]

Bad news  guys!!!

Dont buy Samsung!!!

Looks like it is a manufacturing defect. Sadly Samsung will ask you to pay 600 dollars to repair it. Its crazy that a premium phone can't even last more than 2 years. 

As per their tech the issue is tge main flex cable but the only way to repair it is by replacing the Main Screen.

[Thebanteng]

Hey dude...

Thanks a lot. It works flawlesly

I believe this is a software issue

[Ben chua]

Yes! Thanks finally a worthy post! Finally I can watch my movies with my phone unfolded

[talked2death]

I am having the same issue. No audio when completely opened. Have to fold the screen about 90 degrees for audio to kick in. I didnt notice any update that did it and there was no physical damage. 2k Phone that I was going to upgrade to the Fold 5 when it comes out but now that Pixel Fold is looking real good samsung

[RS122]

Did you try the setting that I mention above? Go to settings, search for 'separate app sound', turn it on and include your app