Issue with a Software Update Samsung Flip 4 (April 2024)

[dalex32]

Be careful with an April update.

Right after this update (not after a few hours, days or weeks) my Flip 4 stopped working in a proper way. Every time I fold or unfold my phone it's totally shutting down. Folding feature still works only when my phone is connected to the charger.

So, now I have 2 options: to use my phone only in an unfolded state or to carry a power bank always connected to my phone. 

[Steffielein1974]

Guten Morgen Matze✋️😀na das finde ich jetzt nun noch merkwürdiger.

[dalex32]

Thanks! Unfortunately it did not help😔

[dalex32]

Glad for your son!

Maybe it depends on a hardware version. I have a 512Gb version SM-F721BLVFXSG.

[USflatliner]

Too bad, would have been an option. Alternatively, you could try the following: Press and hold the volume up + volume down + power button at the same time until the smartphone restarts. This key combination briefly disconnects the battery from the system.🧐🤔✌️

[o0]

Good morning.

And a pity. The test 'Wipe cache' was worth a try.
Then please ... Contact the support center.
Good luck with everything

Greetings, Andi!

[Steffielein1974]

Good Morning still no Sulotion ?

[Steffielein1974]

Wow that's sad Dude really sorry to hear this

[dalex32]

Thanks, but it did not help either

[Eϙᴜɪɴᴏx]

Have you tried the "Safe Mode"?

[dalex32]

Yes, with no luck. That's why I believe that this issue was caused by an April update itself.