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Galaxy zfold 3. I need help!

(Topic created on: 11-01-2022 07:47 PM)
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veronicarios
Student
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I'm in need of some serious help. I've been trying to get my problem fix and no one seems to know how to do it. When I have a new message (text and or email) and i open my phone, the new message will automatically view. I just want to be able to go into the actual app and view it myself. So, let me say it one more time just in case I explained it wrong. If I have a new text message or new email and my phone is on the table, I'll pick up my phone and when I open my phone the new message will automatically appear on my screen into the actual message already. I don't like that. Please someone help me! Its so frustrating! What do I do? Where is it in my settings that I can stop it?

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17 REPLIES 17
BandOfBrothers
Samsung Members Star ★★
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Hi @veronicarios 

 

Take a look in settings, apps, email, New emails, is Show as pop up toggled On.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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veronicarios
Student
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Hi Band of Brothers, 

I don't see toggle anywhere in my settings, do you know where exactly, or can it e called something else?

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Pugs1957
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Try settings, notifications and select "brief".
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veronicarios
Student
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Hi, I dont have brief on my foldz3

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Pugs1957
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Hmmmm seems it's different on the Fold, my apologies. Best wait for my good friend @BandOfBrothers further assistance.
Pugs1957
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veronicarios
Student
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No, sorry. I have no idea what to do if anyone is able to help. I hope so. 

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Glenntech
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Maybe when you scroll down for the notification.
If you tap on notification settings
Then you get in the page where you can set what is shown for that notification.
As you can see I have mine set to brief. Which shows less information.
Don't know if that will help youScreenshot_20220111-214503_One UI Home_13986_1641937503.jpgScreenshot_20220111-214523_Settings_13987_1641937523.jpg
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veronicarios
Student
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Sorry no Glenntech, thats not it.  tried it and thats the problem. 

Idk how to stop my new messages from automatically opening to my screen when i pick up my phone. It will take me right to the text message or email if its new. I just want to be able to go into the app and check on my own. 

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